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FREQUENTLY ASKED QUESTIONS (FAQ)

Is Royal Baby Slide a trusted company?

Absolutely! We are 100% trusted company registered with Private Limited Company (Sdn Bhd) under the Companies Act 2016.

Our payment gateway is supported by iPay88 which is 100% secured.

Now, you can do the shopping with us without any worries & hazard.

Is my product same as the advertisement?

Yes, of course! You will receive the exact same items as per described.

When will I receive my order?

Usually, after order has been placed, we will ship your item on the next working days, and should arrive to you within 1 to 3 working days.

How do I check the status of my order?

Upon order completion, you will receive an email confirming your order.

Once your package has been prepared for shipment, you will also receive a shipment confirmation and tracking number via email .

If you have questions about your order status or did not receive the email, please contact us. Our team will respond and help you according.

Where do you ship from?

We’re based in Seri Kembangan, Selangor. All the customer orders ship directly from our logistic warehouse.

Can I request a refund?

Absolutely! You are welcome to request your refund & return the product within 7 days of receiving your items.